Welcome to the Future of Digital Banking

Chatbot Platform

Chatbot - Chatbot platform

The world is transforming – digitally. This digital evolution is changing the way we live and work, and especially the way we bank. Monetary transactions are becoming more instant and the mode of payment is becoming more portable. Transferring money and paying bills through a mobile phone are run-of-the-mill jobs.

The traditional user interface of a bank is the bank teller sitting at the branch. Although, he gives a human face to the bank but is inconvenient and time consuming for millennials. The intervention of technology into this sector has led to the birth of Chatbots. Powered by AI, these chatbots function as a digital bank teller, financial advisor, and a personal assistant.
The rising popularity of instant messaging apps among millennials and the quantum leap of Internet of Things (IoT) are the two pillars on which the future of digital banking stands. We want all things prompt and convenient, and that’s exactly what a banking bot does for you. Simply type your query on Chatbot platform and the bots will provide a fitting solution. Get notified about all your payments, transactions, and other alerts in the messenger. Talking to a banking bot is exactly like talking to a human.

Millennials want things and information handy, devices such as smartphones, watches, appliances, and cars are connected and can collect and exchange data. Internet of Things lets you access financial information wherever, whenever, and however, you need.

Another driving factor for digital banking is API Banking. Application program interfaces (API) enable integration with third party services. In simpler words, API Banking allows banking systems to be securely and seamlessly consolidated with corporate clients’ ERP systems. Through this, users will be able to give permission to access their account information to third party services. This will lead to hassle-free, instant banking facility.

Chatbots have entered all the realms of the service industry. Innovation is shaping digital banking in ways we may not have expected.  There are chatbots for retail, healthcare bots, insurance bots, and of course banking bots. Bots have revolutionised the way banking industry functions. Certainly, they are the future of digital banking. From making lives simpler to providing secure banking solutions – chatbots have shone brightly.


To keep up with the great changes that are happening in digital banking, and to take advantage of coming innovation, you must be ready to embrace innovation. To be on the top of your game, visit www.avaamo.com

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